Emotional Intelligence

SPM -->>

Emotional Intelligence:-

• An individual as a leader can expand his/her repertoire by understanding their emotional intelligence competencies.
• Definition:- Ability to understand and manage our relationships and ourselves better.
• Can be learned at any age.
• Improving EI is like changing a bad habit which takes time, patience, and a great deal of effort.
• It includes four capabilities:-

1. Self Awareness
2. Self Management
3. Social Awareness
4. Social skills

1. Self Awareness:-
It includes:- 

• Emotional Self-awareness
• Accurate self-assessment
• Self-confidence

2. Self Management:-
It includes:-

• Self-control
• Trustworthiness
• Conscientiousness
• Adaptability
• Achievement orientation
• Initiative

3. Social Awareness:-
It includes:-

• Empathy
• Organizational Awareness
• Service Orientation

4. Social Skills:-
It includes:-

• Visionary Leadership
• Influence 
• Developing others
• Communication
• Change catalyst
• Conflict Management
• Building bonds
• Teamwork and Collaboration

To strengthen EI:-

• Ask two questions to yourself--> "Who am I now?" and "Who do I want to be?". Idea is to make an honest assessment of how others view your leadership and how you would like to be viewed in future.
• Take feedback from peers, subordinates and superiors.
• Devise a plan for getting from where you are as a leader to where you want to be. 
• This will allow to learn new leadership styles.