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Project Communication Plan

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Project Communication Plan? What are different things addressed in it?

Project Communication Plan:-

  • can be formal or informal, depending on needs of project stakeholders and size of project. 
  • Developing a communications plan starts with identifying the various stakeholders of the project and their info needs.
  • Even stakeholders who may have a vested interest in the project not succeeding must be kept informed.
  • Otherwise, a lack of communication and info can result in an attitude that "no news must be bad news" or speculation and frivolous assumptions that the project is in trouble.
  • It determines:-

>Who has specific info needs?
>What are those info needs?
>How will a particular stakeholder's info needs be met?
>When can a stakeholder expect to receive this information?
>How will this info be received?

The Table Format:-










Stakeholders:-
Stakeholders include individuals or groups who have stake or claim in project's outcome, project sponsor, client, project manager, project team, senior managers, financial and accounting people, customer, suppliers etc. All of them have special interest in project. Therefore, it is important that we keep these special interests informed.

Information Requirements:-

  • Different stakeholders needs different information requirements.
  • Instead of a single report that may/may not meet the needs of each stakeholder, a particular report or metric can be designed to meet an individual stakeholder's needs and therefore, improve communication with that stakeholder.
  • In general, these information requirements will focus on scope, schedule, budget, quality and risk.


Type of Report metric:-

  • These may include specific canned, or template, reports that are provided by a project management software tool or a custom report with specific metrics.
  • Reporting mechanisms may include formal/informal reviews of deliverables, milestones or phases.
  • Reporting mechanisms such as newsletters and other public relations tools, can serve a general population of stakeholders.


Timings/Availability:-

  • of the reports set expectations for stakeholders.
  • Set timng and availability let people know when they will know.
  • Project manager and team stays focused as they don't have to demand for reports and updates again and again.


Medium or Format:-
formats include paper reports, face-to-face, electronic files, email, or some other electronic format-web. 

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